Talk to a real
person.

Questions about a machine, an order in flight, warranty or a return — our U.S. support team answers every message. No bots, no ticket maze.

Our address 1512 E Murray St, Rawlins WY 82301, United States

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We read every one.

Tell us what you need and we'll come back with a straight answer — usually the same day, always within one business day.

Order question? Include your order number so we can pull it up first.
Something not working? Add the model code (R42, W21, S8X6, G3500, C16, P3000) and what's happening.
Return or exchange? 90 days, unused and in original packaging. Tell us the order number.

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Buying for a property, a crew or a storefront? Reach the business desk directly and we'll put together pricing for the volume you need.